Privacy Policy

Effective Date: 1 April 2021

At DIMORE, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our services, or engage with us through other communication channels.

By using our website and services, you agree to the practices described in this Privacy Policy. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information to provide you with a seamless user experience, improve our services, and ensure the functionality of our website. This may include:

- Personal Identification Information: When you interact with our website (e.g., through contact forms, inquiries, or account creation), we may collect personal information such as your name, email address, phone number, postal address, and other relevant details.

- Technical Data: We may collect information about your device, browser, IP address, and usage data, such as pages visited, time spent on the site, and how you navigated through the website. This helps us optimize our website's performance and ensure you have the best experience.

- Cookies and Similar Technologies: We use cookies to collect data about your interactions with our website, which allows us to personalize your experience, analyze website performance, and remember your preferences.

2. How We Use Your Information

We may use the personal data we collect in the following ways:

- To respond to your inquiries and provide customer support.

- To send promotional materials, newsletters, or updates about new products, services, or events.

- To improve the functionality, design, and content of our website.

- To analyze trends, usage patterns, and website performance.

- To protect the security and integrity of our website and services.

- To comply with legal obligations, resolve disputes, and enforce agreements.

3. How We Share Your Information

DIMORE does not sell, rent, or trade your personal data to third parties. We may share your personal information with third-party service providers who assist us with our operations, such as hosting, email delivery, and data analysis. These third parties are obligated to handle your personal information securely and only for the purposes we specify.

We may also share your information in the following circumstances:

- With legal authorities: If required by law or in response to legal requests, such as a subpoena or court order.

- In business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

4. Data Security

We take the security of your personal information seriously and implement a variety of security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the Internet is completely secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal data, including the following:

- Access: You can request a copy of the personal information we hold about you.

- Correction: You can request that we update or correct any inaccurate information.

- Deletion: You can request that we delete your personal data, subject to certain legal or contractual obligations.

- Opt-out of Marketing Communications: You can opt out of receiving promotional emails or newsletters from us at any time by clicking the "unsubscribe" link in the emails.

To exercise these rights or for any questions related to your personal data, please contact us at the details provided below.

6. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information as soon as possible.

7. International Data Transfers

DIMORE operates globally, and your personal data may be transferred to and stored in locations outside your country of residence, including regions where data protection laws may differ from those in your jurisdiction. By using our website, you consent to the transfer of your data across borders.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the "Effective Date" listed at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

- Email: feedback@dimore.co.in

- Phone: same as inquiry

- Address: Showroom address

We value your privacy and are here to assist you in any way we can.

This Privacy Policy reflects DIMORE's commitment to transparency and data protection. Your trust is important to us, and we are dedicated to safeguarding your personal information as part of our mission to create elevated, beautiful spaces that inspire and resonate with your lifestyle.